“Accidents hurt – safety doesn’t”
Rondo Travel has an annually agreed and signed Policy Statement.
“Rondo Travel is committed to the maintenance of high levels of safety at all time for clients and all members of staff wherever they are. The policy will promote and sustain the good health of all concerned.”
Safety is our primary focus from the very first discussion of the tour, to the safe return of all of our customers. It is an integral part of the whole planning process.
Rondo Travel has had a rigorous documented Safety Management System in place for many years now. Rondo Travel is also being externally audited yearly by independent H&S experts, currently Argent H&S.
Checks on Accommodation
All accommodation used by Rondo Travel Ltd complies with local legislation with respect to fire and general safety, whether booked directly or through one of our overseas agents.
Each hotel is contracted separately and agrees to notify Rondo Travel of any changes in their circumstances from the date of booking to the date and duration of your visit.
As members of ABTA we also have to comply with their strict code of conduct.
Coach travel within the UK is well regulated and checks are carried out by the Department of Transport. Companies are only allowed to operate if they hold the relevant Operator’s licence. They are required to keep accurate maintenance records along with drivers’ hours records.
Rondo Travel uses only reputable companies with a proven track record and most coach travel is handled by one company, so we are able to know the drivers as well. A physical audit of this company is completed every 3 years where records are checked by a trained auditor but regular visits are still taken to discuss requirements and quality control. At Rondo Travel our qualified coach auditor holds both a UK and European CPC qualification to operate coaches so he knows his onions!
If an ad hoc company is required then a standard coach audit is completed to ensure compliance.
Where overseas coach companies are used, whether booked by Rondo Travel or one of our agents, they must conform to all national and international standards.
Ferries and Tunnel
All ferries and Eurotunnel comply with national requirements and each year are requested to send a copy of their latest Risk Assessment. Rondo Travel meets at least once yearly with representatives of each company.
Travel by Air
All travel by air is regulated by the CAA (Civil Aviation Authority). Rondo Travel Ltd is registered for flight packages under ATOL 10199.
All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it.
Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate click here.
You will receive some additional information from us on safety whilst travelling, along with your travel documents.